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​Changes to our Services

 

We have recently experienced intermittent phone issues.  While the phone company did come out and replace some outdoor cabling, this fix is only temporary and intermittent issues may still occur.  Please be aware that these issues are outside the control of TCAS/BFHS and during these time, the facility does remain open and operational (during normal business hours).  If the phones do go down, we will return messages by order of importance, with the most emergent Animal Control issues being return first.  After hours Animal Control calls will be limited to emergency calls only.  Thank you for understanding.

Covid-19 continues to impact our staffing levels.  Labor shortages continue to be a nationwide problem and we are asking the public to please be patient as we continue to operate the facility and care for the animals during this time.  Wait times may be slightly longer than usual.  Animal Control Operations will be prioritized based on the severity of the call.   

 As we move forward with the Tri-City Animal Shelter/Benton Franklin Humane Society partnership, there will be some slight changes to the services offered at the Pasco location.  This change will help ensure the animals receive the best care possible during their stay.

The Pasco facility, known currently as the Tri-City Animal Shelter, will become a stray drop-off and owner redemption/return-to-owner facility.   Animals who are on their 72-hour hold will remain at this facility.   

 

Once the stray hold is released, these animals will be transferred to our Kennewick facility, known currently as Benton Franklin Humane Society, to be placed for adoption (pending available space).  Appointments are required for viewing or adopting dogs within the Kennewick facility, but the cat viewing area is open to the public.  This is for the health and well-being of the animals in our care.  All animals released from this facility will require spay/neuter prior to being adopted.

 

As this is a time of transition, we are asking for patience and understanding during this time.  There may be a delay in returning calls or messages.  Please be assured, our staff is working diligently to answer all calls and emails as quickly as possible.  We appreciate your support.  

Please click text above to view our dogs.  Please note, not all dogs may be immediately available for adoption.  Please do not submit an application through Petango, as they will not be received or processed by our staff.

Please click text above to view our cats.  Please note, not all cats may be immediately available for adoption.  Please do not submit an adoption application through Petango, as they will not be received or processed by our staff.

Dog on Blue

Benton Franklin Humane Society

steps up to operate

Tri-Cities Animal Shelter in crisis.

Hours of Operation

The Pasco location is open Tuesday - Saturday, 11am - 4pm
Stray drop-offs are available Monday - Sunday, 11am - 4pm

Donations are welcomed and appreciated!

Contact Us

Tel. (509) 545-3740

1312 S 18th Ave

Pasco, WA 99301

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